Help setting up your Gaming PC

Hi!

First of all, thank you for buying your PC from SpecTech Gaming, and for getting in touch with us for some help setting up your new PC.

This page should provide you with some insights on some of the common issues you may be facing. Including, no display, not powering on, Connecting to the internet, Storage not showing, and, windows activation key.


Please scroll down the page to find the section that is relevant to you.


No Display

The first, and most common error is that the PC is turning on, the fans are spinning, lights are on but you don't have any display on the monitor.

This is usually due to having your display cable connected to the wrong port.

1. Connect the HDMI Cable or Display Cable to the appropriate port on your GPU, located on the back of your PC. The GPU is the Horizonal ports about half was down the back of the PC. Don't connect the cable into the onboard Graphics Outputs as this won't give you a display if a Graphics card is installed. (see the below image for further help)



2. Run the cable to your PC monitor. Keep the cable out of the way, so you will not need to fuss with it once it is connected.

3. Plug the other end of the HDMI Cable into the HDMI in port on your monitor. Both ends of an HDMI Cable are the same, so you do not need to worry about which end goes first.

If you have just received your new computer and you are experiencing display issues or graphical errors, and the above didn't help, there is a chance that your graphics card might have come loose during shipping. This is fairly uncommon, however, it's always best to double check to ensure your components are properly connected.

  1. First, ensure that your PC is not powered on and power is disconnected from the wall.
  2. Disconnect the monitor from the graphics card.
  3. Remove the computer's side panel to get access to the internal components of the PC.
  4. Identify the video card. (Below)
5. Look for visible damage which could be any of the following;
  • Graphics card is not in the slot properly.
  • The GPU is completely disconnected or separated from the motherboard
  • PCI slot lock was broken, or PCI slot is broken.
  • The graphics card's end opposite the back of the computer is too far forward.broken_PCI_01.jpg
  • Rear I/O bracket bent.
  • This is noticeable if the ports such as your HDMI or Display Port ports are obstructed because the card has shifted up or down too far.
6. Place your thumbs on the edge of the graphics card and align them with the ends of the PCI slot on the motherboard and firmly push it towards the motherboard.
7. Ensure that the PCI slot lock is in the locked position.
8. Check that the video card is tightly screwed to the case.
9. Check that the power cables connected to the GPU are tight and secure

Not powering on

The first thing to check if you can't power on your Pc is to make sure the power switch at the back is turned on. Not all PCs will have this switch, but most do.
If your PC doesn't have this switch, then don't worry, this isn't the fault and it may be something else.

Connecting to the internet

  • Wired Network Adapter (also known as a NIC, RJ45 jack or port, Figure 1) - This will generally be located at the rear of the computer on the motherboard or in some instances there may be two ports.

Networking_RJ45.png
Figure 1: RJ45 Port

  • Broadband Router - The router is used to connect all of your computers to a network, and to the Internet (when you only have one computer this device is not needed, as you can connect directly to the Modem your ISP provides).
  • Broadband Internet Service Provider (ISP) - Telephone (DSL) and Cable TV companies usually offer Internet service.

 


Connect Your Computer To Your Wired Network

Plug a network cable into the RJ45/ethernet jack of the computer (Figure 1, above), and the other end into the LAN port on your Modem or broadband router.

 

What is needed to set up a Wireless Network

In order to connect to the Internet wirelessly certain hardware and services are needed which are listed below. Without any one of these items connection to the internet is not possible. The range from the router typically will be limited (less than 200 feet or 60 meters).

  • Wireless Network Adapter - This is a device that can be installed inside the computer (Figure 1) or into a USB port (Figure 2).
    If you do not see any of the below connection types on the back of your PC, it is likely you did not purchase Wi-Fi with your order and you should connect using the wired method above.

Networking_Wireless_Antenna.png
Figure 1: Wireless Antenna Connectors

wifi_adapters.png

Figure 2: Wireless Antenna Connectors

 

  • Wireless Broadband Router - The router is used to connect all of your computers to a network, and to the Internet.
  • Broadband Internet Service Provider (ISP) - Telephone (DSL) and Cable TV companies usually offer Internet service.

 


Connect Your Computer To Your Wireless Network

  1. Plug or screw on the included the wireless antenna to your computer at the appropriate connectors (Figure 1), or plug your USB wireless adapter (Figure 2) into any available USB port.
  2. Notes:
    • Moving the computer closer to the router will help eliminate sources of interference which may cause slow and intermittent connections, and to make sure the wireless hardware is working correctly.
    • When your computer only connects correctly to the internet while the computer is close to the router, it means you are probably experiencing interference issues. For more information on what causes interference.

  3. Touch or click the network icon (wireless_icon.png), either in the taskbar or in the hidden icons area (Figure 1).
    Notes:
    • Both are located in the lower right-hand corner of the screen.
    • Make sure the wireless antenna is on.
    • Make sure to unplug any network (Ethernet) cable or undock before performing the steps, otherwise, the wireless icon may not appear correctly.
    • When you cannot find the wireless icon, reboot the computer. When it still does not show, download and install the latest drivers.


    wireless_hidden_tray.png

    Figure 1 (Hidden Icon Location)

  4. Look for a listing that has your internet hub name (the same as you would connect with any other Wi-Fi enabled device.

  5. Touch or click the network with the most white bars (wireless_icon.png), and then touch or click Connect.
  6. Enter the network security key if prompted, and then click Next.
    Notes:
    • During this process, you may need to know your wireless network name or network security key. 

     

    To initialize new disks

    Here's how to initialize a new disk using Disk Management.

    Open Disk Management with administrator permissions.

    1. To do so, in the search box on the taskbar, type Disk Management, select and hold (or right-click) Disk Management, then select Run as administrator > Yes. If you can't open it as an administrator, type Computer Management instead, and then go to Storage > Disk Management.

    2. In Disk Management, right-click the disk you want to initialize, and then click Initialize Disk (shown here). If the disk is listed as Offline, first right-click it and select Online.

      Note that some USB drives don't have the option to be initialized, they just get formatted and a drive letter.

      Disk Management showing an unformatted disk with the Initialize Disk shortcut menu displayed

    3. In the Initialize Disk dialog box (shown here), check to make sure that the correct disk is selected, it should be "GPT" and then click OK to accept the default partition style.

      The disk status briefly changes to Initializing and then to the Online status.

      The Initialize Disk dialog box with the GPT partition style selected

    4. Select and hold (or right-click) the unallocated space on the drive and then select New Simple Volume.

    5. Select Next, specify the size of the volume (you'll likely want to stick with the default, which uses the whole drive), and then select Next.

    6. Specify the drive letter you want to assign to the volume and then select Next.

    7. Specify the file system you want to use (usually NTFS), select Next, and then Finish.

    Windows Activation Key


    Once you get signed in to your own account, if it prompts you for a Windows activation, don't worry, everything will still work as expected apart from some windows customisation options like changing wallpaper or changing theme colours.
    You may be shown a watermark in the bottom right of the screen that is always visible.

    Everything will still work as expected and you will still be able to browse the internet, play games and so everything else you would wish to on the PC.

    If this does happen, or you have any other issues, please send an email to daryl@spectechgaming.co.uk. Please include your name and order number so we can address this promptly for you.
    We will get your activation code resent to you over the course of the week.